Friday, November 04, 2016

Leaving Wells Fargo - Part II - Kids Accounts

The second stage of abandoning Wells Fargo. This time we're opening accounts for The Kids. Somewhat easier because they're young and don't actually have a legal say in the matter. Nor are they legally required to be involved. Slightly complicated by trying to get Navigator to match the exact same setup we' are currently using.  Nothing to difficult or unusual. Each kid has their own account. We're their owners. That sort of thing. But two kids means twice the work. 

How did it go? Good and Bad. 

Good: It was easy. The service person did all the complicate mumbo jumbo. Lots of clickity clackity on the keyboard mostly. Some scanning. Some online entries. We only had to sign on an electronic signature pad. About a dozen times. Per kid! Amount of actual effort required by us? Bring in ID for everyone, sign two dozen times. Done. 

Bad news: It took significantly longer than planned. About half an hour per account. So an hour all together. Based on my initial opening of the count, we budgeted thirty minutes, total. 

What should we have done differently? We should have dropped off copies of the kid's ID, gone to lunch, then come back when all the paperwork was done and spent <5min dance.="" div="" doing="" signature="" the="">

Next step? Setup direct deposits at work. The spice must flow! But we do not know if the funds will flip in two weeks, four weeks, or more. Have to check out the exact timing, then plan accordingly.

Verdict so far? Very easy!  Navigator is modern, quick, friendly, provide superior customer service, and they're all about maximizing value to its members, not maximizing profit for their shareholders at the expense of their customers.

Stay tuned for more. And if you want to help fix the problems with our economy, start looking for a Credit Union in your neck of the woods. We'll get it done, together!

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